GWAVA Archive error: unexpected element type

  • 7009036
  • 22-Jul-2011
  • 27-Apr-2012

Environment


Novell GroupWise 8
Novell GroupWise 8 Support Pack 2 Hot Patch 2

Situation

After implementing GWAVA Retain 2.0, some user accounts will not archive. The archive failure message is "unexpected element type".

Error: Tue Mar 15 12:20:02 CDT 2011: Runtime exception; nested exception is: unexpected element type: expected={https://schemas.novell.com/2005/01/GroupWise/types}PanelDisplaySettings, actual=PanelDisplaySettings

The error report that the Retain server send out also contains this error message: Mailbox Path: corrupt

Resolution

Should be fixed in GroupWise 8.0.2 Hot Patch 3, build 92656 or higher.