Mail sent from some Devices to Internet users is garbled

  • Document ID:7009023
  • Creation Date:20-Jul-2011
  • Modified Date:10-Dec-2013
    • Micro Focus Products:
      GroupWise
      GroupWise Mobility Service

Environment

Novell GroupWise 8
Novell Data Synchronizer Mobility Pack

Situation

Mail sent from HP webOS using Mobility to Internet is garbled
Mail sent from HP webOS using Mobility to Internal GroupWise user is not garbled and looks good
Mail sent from HP webOS using Mobility is not garbled in sent items
Unable to read mails sent from HP webOS using Mobility to Internet by the Internet Recepients
HTML mail sent from Touch Down Client to Internet is garbled
HTML Mail sent from HP webOS or Trouch Down Client or Mango Device or LG Revolution using Mobility to Internet is garbled

Resolution

This issue has been fixed in GroupWise 803HP1 or later. Please visit https://download.novell.com/patch/finder to download the latest GroupWise Support Pack