How to Generate a log file for DAS

  • 7009010
  • 18-Jul-2011
  • 01-Nov-2016

Environment

Desktop Automation Service
DAS 2.0
Novell SecureLogin
NSL6.x
NSL7.x
NetIQ SecureLogin
NSL8.x
NSL 8.5

Situation

Occasionally it is necessary to enable debug logging for DAS.
How do you turn on debugging for DAS?

Resolution

For SecureLogin 8.5 or later, do the following:

1. Edit the registry and Create or edit the following key:  
HKLM\SOFTWARE\Protocom\SecureLogin\Logging
 (create a key called logging under "SecureLogin" if it isn't there).  

2.  Inside the logging key create  a
DWORD called DAS  and set it to 0.  

By default, a log file called SSODebug.txt will be created in 
C:\Users\<username>\AppData\Local\SecureLogin\Logs.



For Versions of SecureLogin PRIOR to NSL 8.5, do the following:

Edit the registry and change the change the "LogLevel" value to 4 in

HKEY_LOCAL_MACHINE\SOFTWARE\Novell\ARS

This entry is created and set to "1" when DAS is installed.  If it has been deleted, recreate it as a DWORD value.

Note that a reasonably user friendly log file will be written to the  value specified in "LogFilePath" in the same registry location.  By default, this log file is created in the following path:
   C:\Program Files\Novell\SecureLogin\Desktop Automation Services\DASLog.txt

Additional Information

Turn logging off when finished.  The DAS log can grow to be large enough to impact workstation performance.