Environment
NSL 7.0.1 HF6
NSL7.0.2
Internet explorer 7
NSL7.0.2
Internet explorer 7
Situation
Internet Explorer crashes if Combobox is clicked.
Problem occurs when accessing web interface via Internet Explorer 7 with NSL active.
Problem does not occur if SecureLogin is not running.
Problem occurs when accessing web interface via Internet Explorer 7 with NSL active.
Problem does not occur if SecureLogin is not running.
Resolution
Edit the registry to set FEATURE_USE_WINDOWEDSELECTCONTROL to 1 .
Instructions from Microsoft article kb 936953 (workaround section):
Click Start, click Run, type regedit in the Open box, and then click OK.
Locate the following registry subkey, and then click the following registry subkey: HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main\FeatureControl\FEATURE_USE_WINDOWEDSELECTCONTROL
(Note If you cannot locate the FEATURE_USE_WINDOWEDSELECTCONTROL key, create the FEATURE_USE_WINDOWEDSELECTCONTROL key under the FeatureControl key.)
On the Edit menu, point to New, and then click DWORD Value.
Type Iexplore.exe, and then press ENTER.
Right-click Iexplore.exe, and then click Modify.
In the Value data box, type 1, and then click OK.
Exit Registry Editor.
Instructions from Microsoft article kb 936953 (workaround section):
Click Start, click Run, type regedit in the Open box, and then click OK.
Locate the following registry subkey, and then click the following registry subkey: HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main\FeatureControl\FEATURE_USE_WINDOWEDSELECTCONTROL
(Note If you cannot locate the FEATURE_USE_WINDOWEDSELECTCONTROL key, create the FEATURE_USE_WINDOWEDSELECTCONTROL key under the FeatureControl key.)
On the Edit menu, point to New, and then click DWORD Value.
Type Iexplore.exe, and then press ENTER.
Right-click Iexplore.exe, and then click Modify.
In the Value data box, type 1, and then click OK.
Exit Registry Editor.