System Update immediately becomes baselined when imported

  • 7008954
  • 06-Jul-2011
  • 08-Apr-2013

Environment

Novell ZENworks 11 Asset Management
Novell ZENworks 11 Configuration Management System Update
Novell ZENworks 11 Patch Management
Novell ZENworks 10 Configuration Management System Update
Novell ZENworks 11 Configuration Management Support Pack 1 - ZCM 11 SP1 System Update

Situation

  • Importing modified System Update to a zone, to apply updated files automatically (as part of the install process for a patch)
  • System Update immediately becomes "baselined"

Resolution

This is fixed in version 11.2 - see KB 7010044 "ZENworks Configuration Management 11.2 - update information and list of fixes" which can be found at https://www.novell.com/support - from 11.2 onwards, baselining does not occur when using "zman sui", unless specifically requested - see https://www.novell.com/documentation/zenworks11/zen11_utils/data/b74pt40.html#bez3766

Workaround, for all versions of ZCM prior to 11.2:
  1. delete the "baselined" System Update, using zman sudu e.g.,
    zman sudu "Update for ZENworks (11.0)" --force
    Note: the "--force" (or "-f") option will remove all existing assignments for the System Update
    See https://www.novell.com/documentation/zenworks11/zen11_utils/data/b74pt40.html#bez35yg for details of this command
  2. To inform ZCM that this is an "upgrade", and should not be baselined, ensure that "superceded" files exist for a previous version; check
    Windows: %ZENWORKS_HOME%\install\downloads\msi
    and %ZENWORKS_HOME%\install\downloads\rpm
    Linux: /opt/novell/zenworks/install/downloads/msi
    and /opt/novell/zenworks/install/downloads/rpm
    look for *.superceded (files ending in .superceded), and if these do not exist, create one in each location
    for example, if upgrading to ZCM 11.0, create
    Windows: %ZENWORKS_HOME%\install\downloads\msi\novell-zenworks-version-10.3.0.msi.superceded
    and %ZENWORKS_HOME%\install\downloads\rpm\novell-zenworks-version-10.3.0.noarch.rpm.superceded
    Linux: /opt/novell/zenworks/install/downloads/msi/novell-zenworks-version-10.3.0.msi.superceded
    and /opt/novell/zenworks/install/downloads/rpm/novell-zenworks-version-10.3.0.noarch.rpm.superceded and then use
    chown zenworks.zenworks [filename]
    for each file to make zenworks user and group the owner
    Note: the filenames must begin novell-zenworks-version- and have a version number as shown above; the version number is not significant, as long as it's an earlier version than the SYSTEM Update being imported. These files can be empty (i.e., the content of the file is not important,. just the name).
  3. Re-import the System Update - it should show as "downloaded", and can then be deployed as desired.

Additional Information

TID 7012095 Can "superceded" files be safely deleted? for information about why these files may be needed even after upgrading to 11.2.

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