Environment
Novell Log Manager 1.2
Situation
Viewing events in SLM Search and reports shows special characters
fine however when we export to a .csv file the characters are not
displayed correctly.
Resolution
Data stored in Log Manager is encoded as UTF-8 in order to see the
characters correctly the application you use to open the exported
events must display them in UTF-8. Most applications allow for a
default character encoding set to be applied. Check and verify that
you are viewing the exported document in UTF-8 to ensure the
characters are displayed correctly.