Environment
Novell ZENworks 11 Configuration Management
Novell ZENworks 11 Configuration Management Support Pack 1 - ZCM 11 SP1 Installation - ServerSituation
Installing an additional primary server to a zone
Case 1:
ERROR (in install log):
Case 1:
ERROR (in install log):
ConfigureAction failed!: com.novell.zenworks.datamodel.exceptions.InternalDataModelException: com.novell.zenworks.datamodel.exceptions.AuthoritativeSourceConnectionException: com.novell.zenworks.datamodel.exceptions.ConnectionException: 192.168.0.50:636 at
Case 2:
ERROR (in install log):
ConfigureAction failed!: com.novell.zenworks.datamodel.exceptions.InternalDataModelException: com.novell.zenworks.datamodel.exceptions.UntrustedCertificateException: com.novell.zenworks.datamodel.exceptions.UntrustedCertificateException: javax.naming.CommunicationException: simple bind failed: 10.0.0.4:636 [Root exception is javax.net.ssl.SSLHandshakeException: java.security.cert.CertificateException: No trusted certificate found]
at
Case 2:
ERROR (in install log):
ConfigureAction failed!: com.novell.zenworks.datamodel.exceptions.InternalDataModelException: com.novell.zenworks.datamodel.exceptions.UntrustedCertificateException: com.novell.zenworks.datamodel.exceptions.UntrustedCertificateException: javax.naming.CommunicationException: simple bind failed: 10.0.0.4:636 [Root exception is javax.net.ssl.SSLHandshakeException: java.security.cert.CertificateException: No trusted certificate found]
at
Resolution
When installing new primary servers, log into the zone as a zone super administrator based on database admin - example "Administrator" and not a user-source based administrative user.
Status
Reported to EngineeringAdditional Information
Case 1:
ERROR (in install log):
ERROR (in install log):
ConfigureAction failed!:
com.novell.zenworks.datamodel.exceptions.InternalDataModelException:
com.novell.zenworks.datamodel.exceptions.AuthoritativeSourceConnectionException:
com.novell.zenworks.datamodel.exceptions.ConnectionException:
192.168.0.50:636 at
com.novell.zenworks.datamodel.session.hibernate.HibernateAdministratorSession.validatePassword(HibernateAdministratorSession.java:1277)
at
com.novell.zenworks.datamodel.session.hibernate.HibernateAbstractSession.login(HibernateAbstractSession.java:289)
at
com.novell.zenworks.datamodel.services.DirectServiceStoreImpl.login(DirectServiceStoreImpl.java:169)
at
com.novell.zenworks.datamodel.utils.hibernate.ZoneCreator.addPrimaryServer(ZoneCreator.java:304)
at
com.novell.zenworks.datamodel.utils.hibernate.ZoneCreator.doWork(ZoneCreator.java:192)
at
com.novell.zenworks.datamodel.utils.hibernate.ZoneCreator.main(ZoneCreator.java:533)
Caused by:
com.novell.zenworks.datamodel.exceptions.AuthoritativeSourceConnectionException:
com.novell.zenworks.datamodel.exceptions.ConnectionException:
192.168.0.50:636 at
com.novell.zenworks.datamodel.services.authsources.AuthoritativeSourceSessionPool.getSession(AuthoritativeSourceSessionPool.java:97)
at
com.novell.zenworks.datamodel.services.authsources.AuthoritativeSourceManager.getSession(AuthoritativeSourceManager.java:213)
at
com.novell.zenworks.datamodel.services.authsources.AuthoritativeSourceManager.newAuthoritativeSourceService(AuthoritativeSourceManager.java:65)
at
com.novell.zenworks.datamodel.services.authsources.AuthoritativeSourceManager.getAuthoritativeSourceService(AuthoritativeSourceManager.java:96)
at
com.novell.zenworks.datamodel.session.hibernate.HibernateAdministratorSession.validatePassword(HibernateAdministratorSession.java:1215)
... 5 more Caused by:
com.novell.zenworks.datamodel.exceptions.ConnectionException:
192.168.0.50:636 at
com.novell.zenworks.datamodel.utils.ldap.LDAPUtil.getLDAPConnectionInfo(LDAPUtil.java:501)
at
com.novell.zenworks.datamodel.utils.ldap.LDAPUtil.getLDAPConnectionInfo(LDAPUtil.java:321)
at
com.novell.zenworks.datamodel.utils.ldap.LDAPUtil.getLDAPConnectionInfo(LDAPUtil.java:261)
at
com.novell.zenworks.datamodel.session.jndi.ldap.LdapAuthoritativeSourceSession.login(LdapAuthoritativeSourceSession.java:226)
at
com.novell.zenworks.datamodel.services.authsources.AuthoritativeSourceSessionPool.getSession(AuthoritativeSourceSessionPool.java:77)
... 9 more
Case 2:
ERROR (in install log):
ConfigureAction failed!: com.novell.zenworks.datamodel.exceptions.InternalDataModelException: com.novell.zenworks.datamodel.exceptions.UntrustedCertificateException: com.novell.zenworks.datamodel.exceptions.UntrustedCertificateException: javax.naming.CommunicationException: simple bind failed: 10.0.0.4:636 [Root exception is javax.net.ssl.SSLHandshakeException: java.security.cert.CertificateException: No trusted certificate found]
at com.novell.zenworks.datamodel.session.hibernate.HibernateAdministratorSession.validatePassword(HibernateAdministratorSession.java:1597)
at com.novell.zenworks.datamodel.session.hibernate.HibernateAbstractSession.login(HibernateAbstractSession.java:297)
at com.novell.zenworks.datamodel.services.DirectServiceStoreImpl.login(DirectServiceStoreImpl.java:173)
at com.novell.zenworks.datamodel.utils.hibernate.ZoneCreator.addPrimaryServer(ZoneCreator.java:279)
at com.novell.zenworks.datamodel.utils.hibernate.ZoneCreator.doWork(ZoneCreator.java:184)
at com.novell.zenworks.datamodel.utils.hibernate.ZoneCreator.main(ZoneCreator.java:508)
Caused by: com.novell.zenworks.datamodel.exceptions.UntrustedCertificateException: com.novell.zenworks.datamodel.exceptions.UntrustedCertificateException: javax.naming.CommunicationException: simple bind failed: 10.0.0.4:636 [Root exception is javax.net.ssl.SSLHandshakeException: java.security.cert.CertificateException: No trusted certificate found]
at com.novell.zenworks.datamodel.services.authsources.AuthoritativeSourceSessionPool.getSession(AuthoritativeSourceSessionPool.java:88)
at com.novell.zenworks.datamodel.services.authsources.AuthoritativeSourceManager.getSession(AuthoritativeSourceManager.java:218)
at com.novell.zenworks.datamodel.services.authsources.AuthoritativeSourceManager.newAuthoritativeSourceService(AuthoritativeSourceManager.java:70)
at com.novell.zenworks.datamodel.services.authsources.AuthoritativeSourceManager.getAuthoritativeSourceService(AuthoritativeSourceManager.java:101)
at com.novell.zenworks.datamodel.session.hibernate.HibernateAdministratorSession.validatePassword(HibernateAdministratorSession.java:1535)
... 5 more
Caused by: com.novell.zenworks.datamodel.exceptions.UntrustedCertificateException: javax.naming.CommunicationException: simple bind failed: 10.0.0.4:636 [Root exception is javax.net.ssl.SSLHandshakeException: java.security.cert.CertificateException: No trusted certificate found]
at com.novell.zenworks.datamodel.utils.ldap.LDAPUtil.handleAuthenticationException(LDAPUtil.java:1309)
at com.novell.zenworks.datamodel.utils.ldap.LDAPUtil.getLDAPConnectionInfo(LDAPUtil.java:755)
at com.novell.zenworks.datamodel.utils.ldap.LDAPUtil.getLDAPConnectionInfo(LDAPUtil.java:521)
at com.novell.zenworks.datamodel.utils.ldap.LDAPUtil.getLDAPConnectionInfo(LDAPUtil.java:351)
at com.novell.zenworks.datamodel.session.jndi.ldap.LdapAuthoritativeSourceSession.login(LdapAuthoritativeSourceSession.java:237)
at com.novell.zenworks.datamodel.services.authsources.AuthoritativeSourceSessionPool.getSession(AuthoritativeSourceSessionPool.java:77)
... 9 more
Case 2:
ERROR (in install log):
ConfigureAction failed!: com.novell.zenworks.datamodel.exceptions.InternalDataModelException: com.novell.zenworks.datamodel.exceptions.UntrustedCertificateException: com.novell.zenworks.datamodel.exceptions.UntrustedCertificateException: javax.naming.CommunicationException: simple bind failed: 10.0.0.4:636 [Root exception is javax.net.ssl.SSLHandshakeException: java.security.cert.CertificateException: No trusted certificate found]
at com.novell.zenworks.datamodel.session.hibernate.HibernateAdministratorSession.validatePassword(HibernateAdministratorSession.java:1597)
at com.novell.zenworks.datamodel.session.hibernate.HibernateAbstractSession.login(HibernateAbstractSession.java:297)
at com.novell.zenworks.datamodel.services.DirectServiceStoreImpl.login(DirectServiceStoreImpl.java:173)
at com.novell.zenworks.datamodel.utils.hibernate.ZoneCreator.addPrimaryServer(ZoneCreator.java:279)
at com.novell.zenworks.datamodel.utils.hibernate.ZoneCreator.doWork(ZoneCreator.java:184)
at com.novell.zenworks.datamodel.utils.hibernate.ZoneCreator.main(ZoneCreator.java:508)
Caused by: com.novell.zenworks.datamodel.exceptions.UntrustedCertificateException: com.novell.zenworks.datamodel.exceptions.UntrustedCertificateException: javax.naming.CommunicationException: simple bind failed: 10.0.0.4:636 [Root exception is javax.net.ssl.SSLHandshakeException: java.security.cert.CertificateException: No trusted certificate found]
at com.novell.zenworks.datamodel.services.authsources.AuthoritativeSourceSessionPool.getSession(AuthoritativeSourceSessionPool.java:88)
at com.novell.zenworks.datamodel.services.authsources.AuthoritativeSourceManager.getSession(AuthoritativeSourceManager.java:218)
at com.novell.zenworks.datamodel.services.authsources.AuthoritativeSourceManager.newAuthoritativeSourceService(AuthoritativeSourceManager.java:70)
at com.novell.zenworks.datamodel.services.authsources.AuthoritativeSourceManager.getAuthoritativeSourceService(AuthoritativeSourceManager.java:101)
at com.novell.zenworks.datamodel.session.hibernate.HibernateAdministratorSession.validatePassword(HibernateAdministratorSession.java:1535)
... 5 more
Caused by: com.novell.zenworks.datamodel.exceptions.UntrustedCertificateException: javax.naming.CommunicationException: simple bind failed: 10.0.0.4:636 [Root exception is javax.net.ssl.SSLHandshakeException: java.security.cert.CertificateException: No trusted certificate found]
at com.novell.zenworks.datamodel.utils.ldap.LDAPUtil.handleAuthenticationException(LDAPUtil.java:1309)
at com.novell.zenworks.datamodel.utils.ldap.LDAPUtil.getLDAPConnectionInfo(LDAPUtil.java:755)
at com.novell.zenworks.datamodel.utils.ldap.LDAPUtil.getLDAPConnectionInfo(LDAPUtil.java:521)
at com.novell.zenworks.datamodel.utils.ldap.LDAPUtil.getLDAPConnectionInfo(LDAPUtil.java:351)
at com.novell.zenworks.datamodel.session.jndi.ldap.LdapAuthoritativeSourceSession.login(LdapAuthoritativeSourceSession.java:237)
at com.novell.zenworks.datamodel.services.authsources.AuthoritativeSourceSessionPool.getSession(AuthoritativeSourceSessionPool.java:77)
... 9 more