Error: NWGetLongName failed [35327/0/0] using trustee.nlm

When using trustee.nlm to back up trustees on a NetWare volume, the error message "Error: NWGetLongName failed [35327/0/0]" is seen on the logger screen.

This error message can appear more than once, dependent on the number of files and directories that include extended characters.

The cause of this error message is due to files or directories containing extended characters in their names. A possible workaround is to locate and rename the file or directory that contains the extended characters, if this is not an option then a 3rd party tool such as Netcopy from JRB Software can be used to copy files as well as backup and restore trustee information for files and directories that contain extended characters.

Trustee.nlm fails to read files or directories that contain extended characters and therefore does not back up trustee information on those files and directories.