Cannot update OES using Online Update

  • 7008879
  • 21-Jun-2011
  • 26-Apr-2012

Environment

Novell Open Enterprise Server 1 (OES 1) Linux
Novell Open Enterprise Server 2 (OES 2) Linux

Situation

The OES add-on is installed on the server but the OES updates are not available in the Online Updates even after registration.

Resolution

1. Check with the command “/usr/lib/zmd/query-pool products” the installed products. The output will be something like:
 
/usr/lib/zmd/query-pool products

  |product|OPEN_ENTERPRISE_SERVER_SP1     |2.0.1-0 | i686
  |product|SUSE_SLES_SP2                                 |10.2-0  | i686
i |product|SUSE_SLES_SP2                                 |10.2-0  | i686

Notice the “i” before |product|SUSE_SLES_SP2  |10.2-0  | i686. This means that the products SLES10SP2 is installed. There is no “i” before
|product|OPEN_ENTERPRISE_SERVER_SP1  |2.0.1-0 | i686.

2. Type the command

zypper install --type=product OPEN_ENTERPRISE_SERVER_SP1

To mark OES2 as installed. There will be a question to accept the OES add-on.
 
Repeating step 1 in order to verify that the OES has been added to the list.

3. Type the following command to check the service list.
 
rug sl
 
Note the rule number for nu.novell.com. This channel needs to be removed for now. It will be added back in a later step.  
Remove the channel using the following command.
 
rug sd [channel number]
 
4. Stop ZMD and remove the database using the following commands:
 
rczmd stop
 
rm /etc/zmd/secret
 
rm /etc/zmd/deviceid

rczmd start

5. Remove the Suse Register information

rm /var/cache/SuseRegister/lastzmdconfig.cache


6. Run Suse Register to activate the server with the Novell Customer Center.

suse_register -a regcode-sles=<SLES ACTIVATION CODE> -a regcode-oes=<OES ACTIVATION CODE> -a email=<email@address.com>


* make sure that the correct email address is used.

7. Check the service list with:
 
rug sl

There should be an entry for nu.novell.com

8. Check the Catalogs available with:
 
rug ca

Sub's? | Name | Service
-------+----------------------------------------+------------------------------------
Yes     | SUSE Linux Enterprise Server 10 SP1   | SUSE Linux Enterprise Server 10 SP1
Yes     | Novell Open Enterprise Server 2           | Novell Open Enterprise Server 2
Yes     | SLES10-SP1-Updates                            | https://nu.novell.com
          | SLE10-SP1-Debuginfo-Updates             | https://nu.novell.com
Yes     | OES2-Updates                                     | https://nu.novell.com

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