Environment
Novell Open Enterprise Server 2 (OES 2) Linux Support Pack 1
Situation
Online Update does not show the OES patches.
Resolution
1. Check with the command “/usr/lib/zmd/query-pool products” the installed products. Type the command
/usr/lib/zmd/query-pool products
|product | OPEN_ENTERPRISE_SERVER_SP1 | 2.0.1-0 | i686
|product | SUSE_SLES_SP2 |10.2-0 | i686
i |product | SUSE_SLES_SP2 |10.2-0 | i686
Notice the “i” before |product | SUSE_SLES_SP2 |10.2-0 | i686. This means that the products SLES10SP2 is installed.
There is no “i” before |product | OPEN_ENTERPRISE_SERVER_SP1 | 2.0.1-0 | i686
2. Type the command
zypper install --type=product OPEN_ENTERPRISE_SERVER_SP1
This will mark OES2 as installed. Accept the changes when asked.
Repeat Step 1 to verify.
Repeat Step 1 to verify.
3. Type the command
rug sl
Note the rule number for nu.novell.com. Remove the channel.
To remove the channel enter
rug sd [channel number]
4. Stop ZMD and remove the database:
rczmd stop
rm /etc/zmd/secret
rm /etc/zmd/deviceid
rczmd start
rczmd start
5. Remove the Suse Register information
rm /var/cache/SuseRegister/lastzmdconfig.cache
Re-run Suse Register
suse_register -a regcode-sles=[SLES Activation Code] -aregcode-oes=[OES Activation Code] -a email=[Email Address*]
*use the correct email address for Novell Customer Center registration.
6. Once the server is re-registered, check the service list.
rug sl
The update channel should be added.
7. Now verify that the OES updates are activated.
rug ca
Sub'd? | Name | Service
-------+----------------------------------------+------------------------------------
Yes | SUSE Linux Enterprise Server 10 SP1 | SUSE Linux Enterprise Server 10 SP1
Yes | Novell Open Enterprise Server 2 | Novell Open Enterprise Server 2
Yes | SLES10-SP1-Updates | https://nu.novell.com
| SLE10-SP1-Debuginfo-Updates | https://nu.novell.com
Yes | OES2-Updates | https://nu.novell.com
8. Verify that the Online Updates show the OES patches.