Cannot update OES using the Online Updates

  • 7008859
  • 20-Jun-2011
  • 27-Apr-2012


Novell Open Enterprise Server 2 (OES 2) Linux Support Pack 1


Online Update does not show the OES patches.


1. Check with the command “/usr/lib/zmd/query-pool products” the installed products. Type the command
 /usr/lib/zmd/query-pool products

  |product | OPEN_ENTERPRISE_SERVER_SP1  | 2.0.1-0 | i686
  |product | SUSE_SLES_SP2                                 |10.2-0   | i686
i |product | SUSE_SLES_SP2                                 |10.2-0   | i686

Notice the “i” before |product | SUSE_SLES_SP2 |10.2-0   | i686. This means that the products SLES10SP2 is installed.
There is no “i” before |product | OPEN_ENTERPRISE_SERVER_SP1  | 2.0.1-0 | i686
2. Type the command

zypper install --type=product OPEN_ENTERPRISE_SERVER_SP1

This will mark OES2 as installed. Accept the changes when asked.
Repeat Step 1 to verify.

3. Type the command
rug sl
Note the rule number for Remove the channel.
To remove the channel enter

rug sd [channel number]

4. Stop ZMD and  remove the database:

rczmd stop
rm /etc/zmd/secret
rm /etc/zmd/deviceid
rczmd start

5. Remove the Suse Register information

rm /var/cache/SuseRegister/lastzmdconfig.cache

Re-run Suse Register

suse_register -a regcode-sles=[SLES Activation Code] -aregcode-oes=[OES Activation Code] -a email=[Email Address*]
*use the correct email address for Novell Customer Center registration.
6. Once the server is re-registered, check the service list.
rug sl

The update channel should be added.
7. Now verify that the OES updates are activated.
rug ca

Sub'd? | Name                                                   | Service
Yes     | SUSE Linux Enterprise Server 10 SP1  | SUSE Linux Enterprise Server 10 SP1
Yes     | Novell Open Enterprise Server 2           | Novell Open Enterprise Server 2
Yes     | SLES10-SP1-Updates                          |
           | SLE10-SP1-Debuginfo-Updates           |
Yes     | OES2-Updates                                     |
8. Verify that the Online Updates show the OES patches.