Exception reading print drivers (0x505) when accessing the drivers tab from the Driver Store

Document ID:7008792
Creation Date:13-Jun-2011
Modified Date:09-Dec-2019
- Micro Focus Products:
  iPrint

Environment

Novell iPrint for Linux

Novell Open Enterprise Server 2 (OES 2) Linux Support Pack 3

Situation

The Following error occurs when accessing the drivers tab managing the Driver Store:

Exception reading print drivers

Request (SERVER_ERROR) - bad status code (0x505)

IPP Error: 0x505

This error may not appear for all platforms.

Resolution

One report showed that taking the following steps resolved the problem:

Open a terminal to the server and "cd" to the resdir directory.

cd /var/opt/novell/iprint/resdir/

Identify which driver is causing the problem:

The following command will show which printer driver was most recently added:

find /var/opt/novell/iprint/resdir/ -printf '%T@ %t %p\n' | sort -k 1 -n | cut -d' ' -f2-

It is possible that the most recently added driver is the one the one causing the problem. You can test that idea by moving the problem driver to the /tmp directory using a command like this:

mv "/var/opt/novell/iprint/resdir/driver_windows-nt-6.2_x86-64_en/HP LaserJet 400 M401 PCL 6" /tmp

Restart the Driver Store

rcnovell-idsd restart

The error should be gone.

Note: Be aware that you have moved that driver to another location. Any printer that has that driver associated will no longer have that driver available.

Additional Information

Note the following directory names for the associated Windows OS:
Windows XP
   driver_windows-nt-5.1_x86-32_en
Windows 2000
   driver_windows-nt-5_x86-32_en
Windows 7 32Bit
   driver_windows-nt-6.1_x86-32_en
Windows 7 64Bit
   driver_windows-nt-6.1_x86-64_en
Winodows Vista 32Bit
   driver_windows-nt-6_x86-32_en
Windows Vista 64Bit
   driver_windows-nt-6_x86-64_en
Windows 8/10 64Bit
   driver_windows-nt-6.2_x86-64_en
Windows 8/10 32Bit
   driver_windows-nt-6.2_x86-32_en