Exception reading print drivers (0x505) when accessing the drivers tab from the Driver Store

  • 7008792
  • 13-Jun-2011
  • 09-Dec-2019


Novell iPrint for Linux
Novell Open Enterprise Server 2 (OES 2) Linux Support Pack 3


The Following error occurs when accessing the drivers tab managing the Driver Store:
Exception reading print drivers
Request (SERVER_ERROR) - bad status code (0x505)
IPP Error: 0x505
This error may not appear for all platforms.


One report showed that taking the following steps resolved the problem:
  • Open a terminal to the server and "cd" to the resdir directory.
    • cd /var/opt/novell/iprint/resdir/
  • Identify which driver is causing the problem:
    • The following command will show which printer driver was most recently added:
      • find /var/opt/novell/iprint/resdir/ -printf '%T@ %t %p\n' | sort -k 1 -n | cut -d' ' -f2-
    • It is possible that the most recently added driver is the one the one causing the problem.  You can test that idea by moving the problem driver to the /tmp directory using a command like this:
      • mv "/var/opt/novell/iprint/resdir/driver_windows-nt-6.2_x86-64_en/HP LaserJet 400 M401 PCL 6" /tmp
  • Restart the Driver Store
    • rcnovell-idsd restart
The error should be gone.

Note: Be aware that you have moved that driver to another location. Any printer that has that driver associated will no longer have that driver available.

Additional Information

 Note the following directory names for the associated Windows OS:
Windows XP
Windows 2000
Windows 7 32Bit
Windows 7 64Bit
Winodows Vista 32Bit
Windows Vista 64Bit
Windows 8/10 64Bit
Windows 8/10 32Bit