Migration fails when copying ISO to ESX datastore with special characters in datastore name

  • 7008750
  • 08-Jun-2011
  • 27-Apr-2012

Environment

PlateSpin Portability Suite
PlateSpin Protect/Migrate
PlateSpin Forge
 

 

Situation

Migration to target ESX host with special symbols ('+', '&', '#', '%') in datastore name will  go to recoverable error at step 'Preparing Files' while taking control of target VM.

The error thrown when the job fails is:

Failed to put file from C:\Program Files\PlateSpin Portability Suite Server\Controller\Packages\0\c5506436-36fd-44df-860c-156284138bd5\1\winpe.iso to https://<IPAddress>/folder/platespin/portabilitysuite/administrator/QA-DORISI/9f9073c4-059f-45dd-b9a8-d414919610c3/packages/c5506436-36fd-44df-860c-156284138bd5/1/winpe.iso?dcPath=SingleHost&dsName=storage1%20###3 Unable to write data to the transport connection: An established connection was aborted by the software in your host machine

This issue is caused due to special characters ('+', '&', '#', '%') in the name of ESX datastore. The special symbols ('+' or '&') are supported by VMware for naming the datastore attached to an ESX server. Problem occurs when Platespin server creates the URL for ISO images on the datastore. The special symbols are allowed as a valid XML character but not as a URL character.

Resolution

To workaround this issue, e liminate special characters ('+', '&', '#', '%') from the ESX datastore name and re-add or refresh the container.  Run the replication again.

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