How to generate diagnostics from old jobs

  • 7008671
  • 31-May-2011
  • 26-Apr-2012

Environment

PlateSpin Protect
PlateSpin Forge

Situation

When troubleshooting some issues it is necessary to generate diagnostics for previous jobs.

Resolution

1. In the Protect or Forge web UI, click on the Reports tab > Events.
 
2. Sort the Events by date (use general date sorting via the drop down menu or input the date the job started or completed).
 
3. Locate one of the following lines as appropriate for the job:
 
Full replication completed
Full replication started
 
Incremental replication completed
Incremental replication started
 
Note: If the job completed, using either the started or completed event will generate the same data.
 
4. On the right-hand side of the appropriate line, click the Details > Generate Diagnostics.

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