Environment
Novell Data Synchronizer 1.1
Novell GroupWise 8 Support Pack 2 Hot Patch 2
RIM's BlackBerry Enterprise Server (BES) 4.1.7 or 5.0.1
Novell GroupWise 8 Support Pack 2 Hot Patch 2
RIM's BlackBerry Enterprise Server (BES) 4.1.7 or 5.0.1
Situation
There are users who would like to be on both BES and DataSync, is
this okay?
Resolution
It should be okay to have users on both, if GroupWise is patched to at least 8.0.2 HotPatch 2. In the past this scenario has caused events in the handling
of SOAP and cause SOAP issues, poor performance or maxed out
threads. If symptoms continue after applying 8.0.2hp2, please open up a Service Request with Novell Technical Support.