Can I have users on both BlackBerry Enterprise Server (BES) and Novell's DataSync?

  • 7008632
  • 23-May-2011
  • 10-Dec-2013


Novell Data Synchronizer 1.1
Novell GroupWise 8 Support Pack 2 Hot Patch 2
RIM's BlackBerry Enterprise Server (BES) 4.1.7 or 5.0.1


There are users who would like to be on both BES and DataSync, is this okay?


It should be okay to have users on both, if GroupWise is patched to at least 8.0.2 HotPatch 2.  In the past this scenario has caused events in the handling of SOAP and cause SOAP issues, poor performance or maxed out threads.  If symptoms continue after applying 8.0.2hp2, please open up a Service Request with Novell Technical Support.