"Enter the printer name in a valid format" when trying to create Printer Policy for HTTP printer that uses CUPS

  • 7008587
  • 16-May-2011
  • 27-Apr-2012

Environment

Novell ZENworks 11 Configuration Management Policies
Novell ZENworks 11 Configuration Management Support Pack 1 - ZCM 11 SP1 Policies

Situation

Trying to enter a printer Name/Location in the format http://server:631/printers/printername

The wizard cannot continue for the following reason(s):
Enter the printer name in a valid format.


Resolution

This is fixed in version 11.2 - see KB 7010044 "ZENworks Configuration Management 11.2 - update information and list of fixes" which can be found at https://www.novell.com/support

Cause

The printer policy is expecting the URL in the format http://server:631/printers/printername/.printer, which is not acceptable for a CUPS printer

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