HTC thunderbolt changes subject line when forwarding email with attachment

  • Document ID:7008542
  • Creation Date:09-May-2011
  • Modified Date:10-Dec-2013
    • Micro Focus Products:
      GroupWise
      GroupWise Mobility Service

Environment

Novell Data Synchronizer 1.0
Novell Data Synchronizer 1.1

Situation

When forwarding a message that has an attachment with HTC thunderbolt, the subject line shows the UTF encoded characters and not the actual text.

Resolution

Reported to engineering.

Status

Reported to Engineering

Additional Information

Steps to duplicate:

  1. Send a messages with an attachment from Groupwise client to the user who uses HTC thunderbolt.
  2. From HC thunderbolt device forward the email with attachment to internal or external user.
  3. The subject line changes to UTF encoded format.
  4. The subject changes on the outbox on the device or client receiving messages.