Environment
Novell iManager 2.7
Novell iManager 2.7.3
Novell iManager 2.7.4
Novell iManager 2.7.3
Novell iManager 2.7.4
Situation
While installing iManager plug-ins, sometimes either the installation hangs or the plug-ins are not properly installed.
Resolution
For iManager Standalone:
1. Log out from iManager.
2. Clear the browser’s cache.
For Internet Explorer, do the following:
a. Click Tools > Internet Options. The Internet Options dialog box is displayed.
b. Under the General tab, under Browsing history, click Delete.
For Mozilla, do the following:
a. Click Tools > Clear Private Data-The Clear Private Data dialog box is displayed.
b. Select Cache and click Clear Private Data Now.
3. Log in to iManager.
4. Re-install the plug-ins.
For iManager workstation:
a. For Windows:
1. Exit iManager.
2. Browse for C:\Users\<username>\AppData\<Profile>\Mozilla\eclipse\Cache (the path varies depending on the configuration and OS).
3. Delete all the data from the Cache directory.
4. Restart iManager.
b. For Linux:
1. Exit iManager.
2. Browse for one of the following:
a. /root/.mozilla/eclipse/Cache (for root user)
b. /$HOME/.mozilla/eclipse/Cache (for non root user)
3. Delete all the data from the Cache directory.
4. Restart iManager.
1. Log out from iManager.
2. Clear the browser’s cache.
For Internet Explorer, do the following:
a. Click Tools > Internet Options. The Internet Options dialog box is displayed.
b. Under the General tab, under Browsing history, click Delete.
For Mozilla, do the following:
a. Click Tools > Clear Private Data-The Clear Private Data dialog box is displayed.
b. Select Cache and click Clear Private Data Now.
3. Log in to iManager.
4. Re-install the plug-ins.
For iManager workstation:
a. For Windows:
1. Exit iManager.
2. Browse for C:\Users\<username>\AppData\<Profile>\Mozilla\eclipse\Cache (the path varies depending on the configuration and OS).
3. Delete all the data from the Cache directory.
4. Restart iManager.
b. For Linux:
1. Exit iManager.
2. Browse for one of the following:
a. /root/.mozilla/eclipse/Cache (for root user)
b. /$HOME/.mozilla/eclipse/Cache (for non root user)
3. Delete all the data from the Cache directory.
4. Restart iManager.