Messages sent using the "Send Message" feature of the Novell Client are not received by some users

  • Document ID:7008483
  • Creation Date:28-Apr-2011
  • Modified Date:26-Apr-2012
    • Micro Focus Products:
      Client for Open Enterprise Server (Novell Client)

Environment

Novell Client 2 SP1 for Windows 7
Novell Client for Windows 2000/XP/2003 4.91 Support Pack 5 Utilities

Situation

When using the "Send Message" feature in the Novell Client to send messages to members of a group, the message is not sent to some users.

Resolution

The Novell Client "Send Message to Group" functionality is bindery based. For this reason, all users of the group to whom the message is sent must reside in the bindery emulation context set for eDirectory.
 
Configure the bindery context (to include up to 16 contexts) such that it includes the locations of all users to whom messages are to be sent.
 
On NetWare, set the bindery context using this command:

SET BINDERY CONTEXT = <context1>;<context2>

where context1, context2 are containers where users reside. For example

SET BINDERY CONTEXT=novell;lab.novell

On OES Linux, follow these steps:
  1.  Stop NDSD on the server using this command: rcndsd stop
  2. Using a text editor, edit the file /etc/opt/novell/eDirectory/conf/nds.conf
  3. Add/edit the line  n4u.nds.bindery-context=<context1>;<context2>
          For example n4u.nds.bindery-context=o=novell;ou=lab.o=novell
       4.  Restart NDSD using the command rcndsd start
After setting the bindey emulation context, proceed with sending messages to a group as follows
1. Right click Novell Client (Red N) icon in system tray, then go to "Novell Utilities" -> "Send Message" -> "To Users"
2. Select server and click on Show Groups
3. Enter message text and select group and click on Send.
 
Note: The server selected in Step 2 must have a replica of the partition where each user exists.

Additional Information

Third-party products implementing a group send feature that is NDS/eDirectory property based may be available.