Environment
Novell ZENworks 10 Configuration Management Inventory
Novell ZENworks 10 Configuration Management with Support Pack 1 - 10.1
Novell ZENworks 10 Configuration Management with Support Pack 2 - 10.2
Novell ZENworks 10 Configuration Management with Support Pack 3 - 10.3
Novell ZENworks 11 Configuration ManagementNovell ZENworks 11 Configuration Management Support Pack 1 - ZCM 11 SP1
Situation
When a System component is not available within the PRU, there is no manual way to create a fingerprint for it
Resolution
This is fixed in version 11.2 - see KB 7010044 "ZENworks Configuration Management 11.2 - update information and list of fixes" which can be found at https://www.novell.com/support