Environment
Novell ZENworks 10 Configuration Management with Support Pack 3 - 10.3 Inventory
Microsoft Windows XP Professional Windows XP Professional Support Pack 3
Situation
ZCM inventory reports total and free memory as 0
Resolution
This is fixed in version 10.3.2 - see KB 7007237 "ZENworks Configuration Management 10.3.2 - update information and list of fixes" which can be found at https://www.novell.com/support
A fix for this issue is included in ZENworks 11, see KB 7006995 "ZENworks 11 - information and updates" which can be found at https://www.novell.com/support