Passive authentication fails if a bad password is entered on first login

  • 7008335
  • 08-Apr-2011
  • 27-Apr-2012

Environment

Novell ZENworks 10 Configuration Management with Support Pack 3 - 10.3 Authentication

Situation

Entering a bad password or userid on the first attempt during the windows login and then the correct login id or password on the second login attempt breaks passive authentication. 
After a long wait the agent login will appear.

Resolution

This is fixed in version 10.3.2 - see KB 7007237 "ZENworks Configuration Management 10.3.2 - update information and list of fixes" which can be found at https://www.novell.com/support

A fix for this issue is included in ZENworks 11, see KB 7006995 "ZENworks 11 - information and updates" which can be found at https://www.novell.com/support

Additional Information

If an invalid user id is given during the first login attempt.  This invalid userid will display on the userid field of the ZCM agent login box.  

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