Passive authentication fails if a bad password is entered on first login

  • 7008335
  • 08-Apr-2011
  • 27-Apr-2012


Novell ZENworks 10 Configuration Management with Support Pack 3 - 10.3 Authentication


Entering a bad password or userid on the first attempt during the windows login and then the correct login id or password on the second login attempt breaks passive authentication. 
After a long wait the agent login will appear.


This is fixed in version 10.3.2 - see KB 7007237 "ZENworks Configuration Management 10.3.2 - update information and list of fixes" which can be found at

A fix for this issue is included in ZENworks 11, see KB 7006995 "ZENworks 11 - information and updates" which can be found at

Additional Information

If an invalid user id is given during the first login attempt.  This invalid userid will display on the userid field of the ZCM agent login box.