ZCM 10.2.1 system update download not properly setting tables

Document ID:7008334
Creation Date:08-Apr-2011
Modified Date:27-Apr-2012
- Micro Focus Products:
  ZENworks Configuration Management

Environment

Novell ZENworks 10 Configuration Management with Support Pack 2 - 10.2 Database

Situation

There was a situation where the system update was not properly updating the DB with information

if the connection to the database was a reset or communication problem during the content import process. The external content import process detected the problem, logged the message

[DEBUG] [9/14/09 6:54:37 PM] [] [ImportContent] [] [[[AC]] Error updating
content object:a8742ec13fed53629ddbb1bce9ddac57] [] []
[DEBUG] [9/14/09 6:54:37 PM] [] [ImportContent] []
[com.novell.zenworks.datamodel.exceptions.ConnectionException:

Resolution

This is fixed in version 10.3 - see KB 7005455 "ZENworks Configuration Management SP3 (10.3) - update information and list of fixes" which can be found at https://www.novell.com/support