Windows 7 iPrint client install link missing from welcome page

  • 7008327
  • 08-Apr-2011
  • 26-Apr-2012

Environment

Novell NetWare 6.5 Support Pack 8
Novell iPrint for NetWare

Situation

http://<IP or DNS of Sever>/welcome/clientsoft.html page does not show links for Windows 7 iPrint client download.
 
iPrint 32-bit Client for Windows 7 link is missing.
iPrint 64-bit Client for Windows 7 link is missing.

Resolution

Do the following to resolve the issue:
  1. Copy the /srv/www/novell/welcome-novell/config/iprint.js file from an OES2 SP2 server to the Novell NetWare 6.5 server into the following locations:
    NetWare Server Locations:
    sys:\adminsrv\welcome-novell\links\
    sys:\adminsrv\welcome-novell\config\
  2. Restart Apache on the NetWare server.
    #ap2webdn
    #ap2webup
  3. Accessing the clientsoft.html page should now show Windows 7 iPrint client download links.

Additional Information

Cause:  The "Available Downloads" page for iPrint has not been updated on NetWare to include the Windows 7 iPrint links.  By copying over the iprint.js file, the links are updated and appear as expected.

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