iFolder Server Hangs Downloading Folders

  • 7008326
  • 08-Apr-2011
  • 07-Jun-2013


Novell iFolder
Novell Open Enterprise Server 2 (OES 2) Linux Support Pack 2


When downloading folders from the iFolder server to the client, the iFolder processes hang.

A side-effect of this problem is that iFolder cannot be stopped with /opt/novell/ifolder3/bin/ifolder_shutdown so the mono processes must be stopped manually with kill.


Workaround:  Bind the mono process to a single CPU by adding the MONO_NO_SMP=1 parameter to /etc/apache2/conf.d/simias.conf ; e.g.
MonoSetEnv simias10 "SimiasRunAsServer=true;SimiasDataDir=/media/nss/IF01/ifolder/simias/data/simias;MONO_THREADS_PER_CPU=2000"
MonoSetEnv MONO_NO_SMP=1
Then stop iFolder and Apache and restart:

/etc/init.d/apache2 stop
/etc/init.d/apache2 start


Reported to Engineering