Unable to login to IDM 4.x Reporting Application

  • 7008312
  • 07-Apr-2011
  • 27-Mar-2014

Environment

Novell Identity Manager 4.0.x
SUSE Linux Enterprise Server 11 Service Pack 1

Situation

Fresh install of Roles Based Provisioning Module and Reporting.  Users are able to login to the Roles Based Provisioning Module, but the same users cannot login to Reporting.  The users are members of the Reporting Administrators group within the Roles Based Provisioning Module Application.

JBoss log shows:

User cn=uaadmin,ou=ServiceAccounts,ou=RBPM,ou=Applications,o=IDV has no access rights.


Resolution

The setup of the Reporting Module drivers and Service Accounts are case sensitive.  Run /opt/novell/IdentityReporting/ReportConfig.bin and reenter the information exactly as contained in eDirectory.  To see what is contained in eDirectory, one should be able to login to iManager and view the objects in question and enter as displayed.

For example, if your organization is o=NOVELL in eDirectory and you specify o=novell, then authentication will fail. 

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