Delete and Empty appointment will not send Retraction Comment

  • 7008299
  • 06-Apr-2011
  • 26-Apr-2012

Environment

Novell GroupWise 8

Situation

When retracting scheduled appointments from all mailboxes, if the "Delete and Empty" option is selected and a retraction comment is added, the retraction comment will not be visible in the retraction notification e-mail.

Resolution

To workaround this issue, use the Delete option to first retract the appointment from all mailboxes with a retraction comment. Once retracted, then empty the selected item from the trash.

Additional Information

Reported to engineering.