ZCM Remote Management fails to keep the full path of the private key and the certificate

  • 7008286
  • 05-Apr-2011
  • 09-Jul-2012

Environment


Novell ZENworks 11 Configuration Management Remote Management

Situation

When using remote control with an external key pair and certificate and then launching another remote control session the path is missing the slash.

On the first remote session the following path for the private key and certificate is entered:
H:\RemoteCert.pfx

On launching another session the path for the private key that is presented is the following:
H:RemoteCert.pfx

The path fails as the backslash is not there.

Resolution

Workaround: Manually put the backslash in the path.

This is fixed in version 11.2 - see KB 7010044 "ZENworks Configuration Management 11.2 - update information and list of fixes" which can be found at https://www.novell.com/support