Attachments in Posted Appointments break if viewed prior to posting

  • 7008269
  • 01-Apr-2011
  • 27-Apr-2012

Environment

Novell GroupWise 8 Support Pack 2 Hot Patch 1
Novell GroupWise 8 Support Pack 2 Hot Patch 2

Situation

Steps to duplicate:

1- A previously POSTED appointment is opened from the calendar
2- An email that contains the PDF file is also opened
3- The PDF file is dragged and dropped from the email to the appointment
4- The PDF appears to be attached in the appointment, the Post button is
available
5- Before posting the scheduler wants to open and verify the correct PDF is
attached to the appointment
6- Double click and the PDF opens in Adobe reader
7- Close Adobe Reader and go back to post the appointment, it has turned
into a TEXT.HTM attachment and Post button is dimmed out.

This does NOT happen if the appointment is posted prior to her reviewing the
PDF attachment, but that adds extra steps in the process.

Resolution

Problem is fixed in GroupWise 8.0.2. HP 3