Device serial number is messed up after updating to 10.2.1

  • 7008162
  • 18-Mar-2011
  • 27-Apr-2012

Environment

Novell ZENworks 10 Configuration Management with Support Pack 2 - 10.2 Registration

Situation

Device serial number is messed up after updating to 10.2.1
 
Example:
 
 
Serial number is not recognizable after updating with system update.

Resolution

This is fixed in version 10.3.2 - see KB 7007237 "ZENworks Configuration Management 10.3.2 - update information and list of fixes" which can be found at Novell Support

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