How to remove users from the notify and alarm subscription list.

  • 7008150
  • 17-Mar-2011
  • 26-Apr-2012

Environment

Novell GroupWise 8
Novell GroupWise 7

Situation

If you login in a GroupWise mailbox and then go into Tools | Options | Security, then click on Notify tab, you will see there your own account listed and also eventually few more users which you added manually in a past.
This setting allows you to subscribe to a notify and alarms also of other users.

Resolution

There might be various situations when there is a need to remove users from this list if seeing problems with a Notify or with Alarms.
Whilst you shall be able to remove manually added users in this list, sometimes this list gets corrupted which prevents you from cleaning it. For this purpose there are two MISC options. You shall use them with GWCheck Contents + Fix configuration options:
 
1. delsubscriberecords
This MISC option string will remove a mailbox owner account from the list. A mailbox owner cannot normally remove himself from the list via GroupWise client.
 
2. delallsubscriberecords
This MISC option string will remove all users from the list.