Missing tags in search after Vibe OnPrem 3.0 upgrade

  • 7008138
  • 15-Mar-2011
  • 27-Apr-2012

Environment

Novell Vibe OnPrem 3.0

Situation

After upgrading from Teaming 2.x to Vibe OnPrem 3.0, searching for a tag that existed prior to the upgrade yields no results. The suggestive search feature (which populates a list of tags starting with the same letters underneath the search box) also does not find any matches even though there are entries in the system which are tagged with the same tag.

Resolution

If you are unable to find tags that you are certain exist in the system, we first recommend you re-build the search-index for the entire site (by selecting the top-level home workspace) from the Administration menu. If the tags are still not searchable after re-building the search index, the next step would be to re-index just the folder where one or more of these tags exist. This should immediately fix the problem and you should be able to find the missing tags in the suggestive search.

A patch is also available to correct this problem. Please contact Novell Technical Support with reference to this TID and request the patch for your Vibe OnPrem 3.0 site.