GroupWise WebAccess Login Screen flickers or refreshes over and over again

  • 7008134
  • 15-Mar-2011
  • 27-Apr-2012

Environment

Products:
Novell GroupWise 8
Novell GroupWise 7
Microsoft Internet Explorer
 
Configuration:
GroupWise 8 Multilingual WebAccess being used
 

Situation

Symptoms:
GroupWise WebAccess Login Screen flickers or refreshes over and over again after an upgrade
 
Change:
Upgraded from GroupWise 7 WebAccess to GroupWise 8 Multi Lingual WebAccess

Resolution

Delete Cookies and Temporary Internet files from the Workstation Internet Explorer browser
  1. Launch Internet Explorer.
  2. Click Tools | Internet Options .
  3. Under Browsing History , click Delete...
  4. Uncheck everything except Cookies and Temporary Internet files .
  5. Click Delete .
  6. Click OK .

Status

Reported to Engineering