Unable to update agents from 10.2 to 10.3

  • 7008112
  • 11-Mar-2011
  • 27-Apr-2012

Environment

Novell ZENworks 10 Configuration Management with Support Pack 2 - 10.2 System Update

Situation

Unable to update agents from 10.2 to 10.3

System update status shows 'completed ' immediately after deloyment.
 
The zSystemUpdateDeviceInfo table shows spaces in some of the fields that should have been NULL after migration from Sybase to Oracle database.

Resolution

This is fixed in version 10.3.2 - see KB 7007237 "ZENworks Configuration Management 10.3.2 - update information and list of fixes" which can be found at https://www.novell.com/support
 
A fix for this issue is included in ZENworks 11, see KB 7006995 "ZENworks 11 - information and updates" which can be found at https://www.novell.com/support

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