Environment
Novell ZENworks 10 Configuration Management with Support Pack 1 - 10.1 Patch Management
Situation
ERROR:
Patch Exception: Server returned HTTP response code: 403 for URL: http://www.download.windowsupdate.com/msdownload/update/software/secu/2008/09/fcsssa-kb957177-x86-enu_f03fa1c7232df3984b4d6a8eac9e3eab33604ce3.exe
!!!!! Exception: java.io.IOException: Server returned HTTP response code: 403 for URL: http://www.download.windowsupdate.com/msdownload/update/software/secu/2008/09/fcsssa-kb957177-x86-enu_f03fa1c7232df3984b4d6a8eac9e3eab33604ce3.exe
!!!!! Exception: java.io.IOException: Server returned HTTP response code: 403 for URL: http://www.download.windowsupdate.com/msdownload/update/software/secu/2008/09/fcsssa-kb957177-x86-enu_f03fa1c7232df3984b4d6a8eac9e3eab33604ce3.exe
Resolution
Make sure that Patch Management server is not blocking .exe files via the firewall or routers in the environment.
Additional Information
Full exception error:
Patch Exception: Server returned HTTP response code: 403 for URL: http://www.download.windowsupdate.com/msdownload/update/software/secu/2008/09/fcsssa-kb957177-x86-enu_f03fa1c7232df3984b4d6a8eac9e3eab33604ce3.exe
!!!!! Exception: java.io.IOException: Server returned HTTP response code: 403 for URL: http://www.download.windowsupdate.com/msdownload/update/software/secu/2008/09/fcsssa-kb957177-x86-enu_f03fa1c7232df3984b4d6a8eac9e3eab33604ce3.exe
at sun.reflect.GeneratedConstructorAccessor52.newInstance(Unknown Source)
at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:27)
at java.lang.reflect.Constructor.newInstance(Constructor.java:494)
at sun.net.www.protocol.http.HttpURLConnection$6.run(HttpURLConnection.java:1227)
at java.security.AccessController.doPrivileged(Native Method)
at sun.net.www.protocol.http.HttpURLConnection.getChainedException(HttpURLConnection.java:1221)
at sun.net.www.protocol.http.HttpURLConnection.getInputStream(HttpURLConnection.java:910)
at com.patchlink.sapphire.datamodel.common.Utils.CopyFileFromURL(Utils.java:402)
at com.patchlink.sapphire.download.SubscriptionDownloadActionHandler.copyFile(SubscriptionDownloadActionHandler.java:253)
at com.patchlink.sapphire.download.SubscriptionDownloadActionHandler.processAction(SubscriptionDownloadActionHandler.java:521)
at com.novell.zenworks.loader.modules.queue.runner.QueueThreadWorker.processAction(QueueThreadWorker.java:193)
at com.novell.zenworks.loader.modules.queue.runner.QueueThreadWorker.run(QueueThreadWorker.java:139)
at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:650)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:675)
at java.lang.Thread.run(Thread.java:595)
Caused by: java.io.IOException: Server returned HTTP response code: 403 for URL: http://www.download.windowsupdate.com/msdownload/update/software/secu/2008/09/fcsssa-kb957177-x86-enu_f03fa1c7232df3984b4d6a8eac9e3eab33604ce3.exe
at sun.net.www.protocol.http.HttpURLConnection.getInputStream(HttpURLConnection.java:1174)
at sun.net.www.protocol.http.HttpURLConnection.getHeaderField(HttpURLConnection.java:1899)
at java.net.URLConnection.getHeaderFieldInt(URLConnection.java:573)
at java.net.URLConnection.getContentLength(URLConnection.java:468)
at com.patchlink.sapphire.datamodel.common.Utils.CopyFileFromURL(Utils.java:353)
!!!!! Exception: java.io.IOException: Server returned HTTP response code: 403 for URL: http://www.download.windowsupdate.com/msdownload/update/software/secu/2008/09/fcsssa-kb957177-x86-enu_f03fa1c7232df3984b4d6a8eac9e3eab33604ce3.exe
at sun.reflect.GeneratedConstructorAccessor52.newInstance(Unknown Source)
at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:27)
at java.lang.reflect.Constructor.newInstance(Constructor.java:494)
at sun.net.www.protocol.http.HttpURLConnection$6.run(HttpURLConnection.java:1227)
at java.security.AccessController.doPrivileged(Native Method)
at sun.net.www.protocol.http.HttpURLConnection.getChainedException(HttpURLConnection.java:1221)
at sun.net.www.protocol.http.HttpURLConnection.getInputStream(HttpURLConnection.java:910)
at com.patchlink.sapphire.datamodel.common.Utils.CopyFileFromURL(Utils.java:402)
at com.patchlink.sapphire.download.SubscriptionDownloadActionHandler.copyFile(SubscriptionDownloadActionHandler.java:253)
at com.patchlink.sapphire.download.SubscriptionDownloadActionHandler.processAction(SubscriptionDownloadActionHandler.java:521)
at com.novell.zenworks.loader.modules.queue.runner.QueueThreadWorker.processAction(QueueThreadWorker.java:193)
at com.novell.zenworks.loader.modules.queue.runner.QueueThreadWorker.run(QueueThreadWorker.java:139)
at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:650)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:675)
at java.lang.Thread.run(Thread.java:595)
Caused by: java.io.IOException: Server returned HTTP response code: 403 for URL: http://www.download.windowsupdate.com/msdownload/update/software/secu/2008/09/fcsssa-kb957177-x86-enu_f03fa1c7232df3984b4d6a8eac9e3eab33604ce3.exe
at sun.net.www.protocol.http.HttpURLConnection.getInputStream(HttpURLConnection.java:1174)
at sun.net.www.protocol.http.HttpURLConnection.getHeaderField(HttpURLConnection.java:1899)
at java.net.URLConnection.getHeaderFieldInt(URLConnection.java:573)
at java.net.URLConnection.getContentLength(URLConnection.java:468)
at com.patchlink.sapphire.datamodel.common.Utils.CopyFileFromURL(Utils.java:353)