Attachment name not displayed correctly

  • 7008067
  • 07-Mar-2011
  • 26-Apr-2012

Environment

Novell GroupWise 8 Support Pack 2
Novell GroupWise 8 Support Pack 2 Hot Patch 1
Novell GroupWise 8 Support Pack 2 Hot Patch 2

Situation

The filename of an attachment contains special characters.
The mail has been send from a MAC.

Example:
the file name should be: add_wuecast_logäöüe ß.txt
but is displayed as: =?"utf-9??add_wuecast_logäöüe ß.txt?=

Resolution

Further research showed that the sender's client is writing the information incorrect. Using a different client solved the problem.