Unable to recover a deleted GroupWise account

  • 7008065
  • 07-Mar-2011
  • 16-Jul-2013

Environment

Novell GroupWise 8
Novell GroupWise 8 Support Pack 1
Novell GroupWise 8 Support Pack 2
Novell GroupWise 8 Support Pack 2 Hot Patch 1
Novell GroupWise 8 Support Pack 2 Hot Patch 2

Situation

A delete user can not be recovered with ConsoleOne. The following error will be displayed:
ERROR: An error occurred modifying an attribute value attribute_not_defined.

The user is not recovered.

Resolution

Please contact Novell Support. There is a attribute on a record that need to be removed manually from the restored wpdomain.db file.

The root cause of the problem is solved with GroupWise 12 and later.