iFolder client login issues after updating iFolder server.

  • Document ID:7008050
  • Creation Date:04-Mar-2011
  • Modified Date:26-Apr-2012
    • Micro Focus Products:
      iFolder

Environment

Novell Open Enterprise Server 1 (OES 1) Linux
Novell Open Enterprise Server 1 (OES 1) Linux Support Pack 1
Novell Open Enterprise Server 1 (OES 1) Linux Support Pack 2
Novell Open Enterprise Server 2 (OES 2) Linux
Novell Open Enterprise Server 2 (OES 2) Linux Support Pack 1
Novell Open Enterprise Server 2 (OES 2) Linux Support Pack 2
Novell Open Enterprise Server 2 (OES 2) Linux Support Pack 3

Situation

OES was upgraded to a different service pack (for example from OES2 SP1 to OES2 SP2). This process also upgrades iFolder versions from 3.7 to 3.8. Now when trying to connect using the client, you may experience login issues.

Resolution

Upgrade the iFolder client to the same version level as the server is running. For example: using an older client version such as 3.7 on a 3.8 server is not supported.





*note* current version of iFolder as of 3/4/2011 is 3.8.4

Additional Information

NOTE:  Using a version of the iFolder client different from the server version is NOT supported unless otherwise directed.