System Update replication does not complete on Linux satellite

  • 7008048
  • 04-Mar-2011
  • 27-Apr-2012

Environment

Novell ZENworks 10 Configuration Management with Support Pack 3 - 10.3 Satellites

Situation

Linux device with ZCM 10.3.1 agent

Linux device is promoted to content satellite role

System Update content never finishes downloading to the Linux device.

Exceptions in zmd-messages.log with errors similar to
[Debug] [01/19/2011 20:25:18.970] [] [2420] [ZenworksAgent] [140] [ResourceManager] [GetNextResource invoked for http://192.168.0.5:80/zenworks-content/68c461e0597c95c1467b3834c0578ee3.zce with Exception com.novell.zenworks.agent.core.zmd.cache.exceptions.ZenCacheReadException MessageException reading stream] [] []

Resolution

This is fixed in version 10.3.3 - see KB 7007641 "ZENworks Configuration Management 10.3.3 - update information and list of fixes" which can be found at https://www.novell.com/support

Workaround: if it is not possible to upgrade to 10.3.3 at this time, in the interim , Novell has made a Patch available for testing, in the form of a Field Test File (FTF): it can be obtained at https://download.novell.com/Download?buildid=8EYB8DCA_f4~ as"ZCM 10.3.1 - Linux Satellite System Update replication fix - see TID 7008048". This Patch should only be applied if the symptoms above are being experienced, and are causing problems.

This Patch has had limited testing, and should not be used in a production system without first being checked in a test environment. Some Patches have specific requirements for deployment, it is very important to follow any instructions in the readme at the download site. Please report any problems encountered when using this Patch, by using the feedback link on this TID.