NSS Management Utility - ERROR Either the Admin volume was not found or you don't have rights to access it

  • 7008034
  • 03-Mar-2011
  • 30-Apr-2012

Environment


Novell Open Enterprise Server 2 (OES 2) Linux Support Pack 1
Novell Open Enterprise Server 2 (OES 2) Linux Support Pack 2
Novell Open Enterprise Server 2 (OES 2) Linux Support Pack 3

Situation

No Volumes are available at their mount point and when trying to execute 'nssmu', the server returns the error:

NSS Management Utility - ERROR Either the Admin volume was not found or you don't have rights to access it.

Also 'rcnovell-nss status' and 'rcnamcd status ' will show as "dead"

Resolution

Ensure eDirectory NDS Daemon is running via:
  • rcndsd status
  • ndsstat

Ensure namcd is properly configured:
  • edit /etc/nam.conf
  • Verify the preferred-server, ldap-port and ldap-ssl-port are valid. These values should be from the Master LDAP or a good known Server with a RW replica.
  • You may test this via 'telnet IPofLDAPserver 636' or 'telnet IPofLDAPserver 389' being the ports specified valid within the Server configuration. 

Once the namcd configuration is correct:

  • execute 'namconfig -k' to import the SSL Certificate into the local server/workstation.

You may at this point execute
  • 'rcnamcd start'
  • 'rcnamcd status' should report "running"
then execute
  • 'rcnovell-nss start'

Additional Information

Novell Storage Services depends on the eDirectory Novell Account Management caching daemon (namcd) and namcd depends on the eDirectory NDS Daemon.

Should the nam.conf need a full reconfiguration, it can be downloaded by executing 'namconfig get' and then redirected to a file for further editing and future usage as /etc/nam.conf