Environment
Novell Data Synchronizer Connector for Mobility
Novell Data Synchronizer Mobility Pack Update 3
Situation
Mobility Monitoring page takes a long time to load or gives an error specifying that the connector is not running
User Status shows "Please make sure that the connector is started and running!"
Resolution
Follow the steps listed below to confirm that the Maintenance is enabled on the Mobility Monitoring
- Login to WebAdmin from a browser by visiting the URL - https://IPAddressOfMobilityServer:8120
- Click the Mobility Connector (mobility).
- Click Edit XML Source on the Top Right.
- Search for the following and make sure it is set to 1. If it is set to None, set it to 1 as show below: <databaseMaintenance>1</databaseMaintenance>
- Search for the following and make sure it is set to 0. If it set to None, set to to 0 as shown below:
<databaseMaintenanceStartHour>0</databaseMaintenanceStartHour> - Search for the following and make sure it is set to 6. If it set to None, set to 6 as shown below:
<databaseMaintenanceStopHour>6</databaseMaintenanceStopHour> - Click Save Custom Settings if any change was made.
- Click Home on the Top Left.
- Now restart Data Sync by typing "rcdatasync restart " and press Enter.
Also, please follow the steps listed below
- Browse to /etc/datasync/configengine/engines/default/pipelines/pipeline1/connectors/mobility/tpl
- Make a copy of monitor.tpl in /home or somewhere else.
- Edit monitor.tpl .
- Delete the following section
<!--
<tr>
<td class="label">{{ whosStatus }} {% trans 'Status' %}</td>
<td class="element filter">
<div class="filter_list_container">
{% mobility_getStatus %}
</div>
</td>
</tr>
--> - Save the file.
- Restart DataSync by typing "rcdatasync restart" and press Enter.