wbinfo -i returns: Could not get info for user ...

Document ID:7007951
Creation Date:18-Feb-2011
Modified Date:27-Apr-2012
- Micro Focus Products:
  eDirectory
  Open Enterprise Server

Environment

Novell Open Enterprise Server 2 SP1 (OES2SP1)
Novell Open Enterprise Server 2 SP2 (OES2SP2)
Novell Open Enterprise Server 2 SP3 (OES2SP3)
Domain Services for Windows
DSFW

Situation

xadcntrl validate shows all daemons running

wbinfo -i username, does a subtree search for (objectsid=sid) with pagedControl
set for the search
Taking an ldap trace with "ndstrace +ldap +time +tags +auth shows:

DoSearch on connection 0x1735b000
2044726068 LDAP: [2011/02/18 08:31:21.822] (/var/opt/novell/xad/run/ldapi
pid=3742 uid=0 gid=0)(0x0003:0x63) Search request:
    base: "dc=NOVELL,dc=COM"
    scope:2 dereference:0 sizelimit:0 timelimit:15 attrsonly:0
    filter: "(objectSid=##)"
    attribute: "*"
2044726068 LDAP: [2011/02/18 08:31:21.830] iterCountEntries: ispositionable
returned FALSE
2044726068 LDAP: [2011/02/18 08:31:21.847] (/var/opt/novell/xad/run/ldapi
pid=3742 uid=0 gid=0)(0x0003:0x63) Sending search result entry
"cn=Administrator,cn=Users,dc=novell,dc=com" to connection 0x1735b000
2044726068 LDAP: [2011/02/18 08:31:21.987] (/var/opt/novell/xad/run/ldapi
pid=3742 uid=0 gid=0)(0x0003:0x63) IteratorCB: error:insufficient buffer (-649)
returned

Status

Reported to Engineering