Environment
Novell GroupWise 8
Novell GroupWise 7
Novell GroupWise 7
Situation
Personal signatures with the name Novell GroupWise are created and duplicated in the GroupWise client.
Steps to duplicate:
1. Create a signature in the 7.x GroupWise client.
2. Repeat the process of opening and closing the 7.x then 8.x GroupWise client several times.
3. At this point there will be several copies of a signature named Novell GroupWise. It may or may not contain the text from the original signature.
Steps to duplicate:
1. Create a signature in the 7.x GroupWise client.
2. Repeat the process of opening and closing the 7.x then 8.x GroupWise client several times.
3. At this point there will be several copies of a signature named Novell GroupWise. It may or may not contain the text from the original signature.
Resolution
To avoid the problem upgrade all workstations to 8.x
The extra signatures may be deleted as needed but they will return as described above.
This should not be a problem when upgrading to GroupWise 2012.
The extra signatures may be deleted as needed but they will return as described above.
This should not be a problem when upgrading to GroupWise 2012.
Additional Information
The problem is the result of a change made to the storage location of
the signature in the user's database. The automated process of moving
the existing signature to the new location does not take into account
the possibility that a user will move back and forth between the 7 and 8
clients. This can be common when users have more than one work
location or use multiple computers with different versions of the
GroupWise client.