Environment
Novell File Reporter
Novell NetWare 6.5
Novell NetWare 6.5
Situation
- Novell File Reporter fails to scan volume
- NFR Agent debugging turned on but no debug log is written
- errno=1
- nwerrno=156
- Example error message:
Scan Agent, Version: 1.0.9
Collector Version: 1.0.1
Configuration Location: sys:\NFR
Data location: \\SERVERNAME\SYS\NFR
Secure HTTP channel opened: 192.168.43.60:3037
Collecting data for DATA: in \\SERVERNAME\SYS\NFR\32659A2A15E3C99EDF7EC479F80B2A1C
ERROR open failed for \\SERVERNAME\SYS\NFR\32659A2A15E3C99EDF7EC479F80B2A1C\1297768653.path errno=1 nwerrno=156
Resolution
- Use the correct naming format in SYS:\NFR\SRAGENT.CFG
- The <BaseDir> tag should be in the format SYS:\NFR and not\\SERVERNAME\SYS\NFR
- Restart the NFR Agent
- Exit from the Novell File Reporter Agent screen
- Start the NFRAgent with sys:\nfr\nfragent.ncf
Additional Information
Example of a failing configuration (SYS:\NFR\SRAGENT.CFG):
<Config>
<IpAddress>192.168.43.60</IpAddress>
<SrsServerHttpPort>0</SrsServerHttpPort>
<SrsServerHttpsPort>3037</SrsServerHttpsPort>
<SRS>
<IpAddress>192.168.43.56</IpAddress>
<ClientPort>3035</ClientPort>
<Secure>1</Secure>
</SRS>
<HbSleep>60</HbSleep>
<FullDebugLog>ON</FullDebugLog>
<BaseDir>\\SERVERNAME\SYS\NFR</BaseDir>
</Config>
Example of a working configuration (SYS:\NFR\SRAGENT.CFG):
<Config>
<IpAddress>192.168.43.60</IpAddress>
<SrsServerHttpPort>0</SrsServerHttpPort>
<SrsServerHttpsPort>3037</SrsServerHttpsPort>
<SRS>
<IpAddress>192.168.43.56</IpAddress>
<ClientPort>3035</ClientPort>
<Secure>1</Secure>
</SRS>
<HbSleep>60</HbSleep>
<FullDebugLog>ON</FullDebugLog>
<BaseDir>SYS:\NFR</BaseDir>
</Config>
<Config>
<IpAddress>192.168.43.60</IpAddress>
<SrsServerHttpPort>0</SrsServerHttpPort>
<SrsServerHttpsPort>3037</SrsServerHttpsPort>
<SRS>
<IpAddress>192.168.43.56</IpAddress>
<ClientPort>3035</ClientPort>
<Secure>1</Secure>
</SRS>
<HbSleep>60</HbSleep>
<FullDebugLog>ON</FullDebugLog>
<BaseDir>\\SERVERNAME\SYS\NFR</BaseDir>
</Config>
Example of a working configuration (SYS:\NFR\SRAGENT.CFG):
<Config>
<IpAddress>192.168.43.60</IpAddress>
<SrsServerHttpPort>0</SrsServerHttpPort>
<SrsServerHttpsPort>3037</SrsServerHttpsPort>
<SRS>
<IpAddress>192.168.43.56</IpAddress>
<ClientPort>3035</ClientPort>
<Secure>1</Secure>
</SRS>
<HbSleep>60</HbSleep>
<FullDebugLog>ON</FullDebugLog>
<BaseDir>SYS:\NFR</BaseDir>
</Config>