The comment or location fields are not getting populated on installed printers

  • 7007845
  • 08-Feb-2011
  • 26-Apr-2012

Environment

Novell iPrint for Linux
Novell Open Enterprise Server 2 (OES 2) Linux Support Pack 2

Situation

The comment field does not display the description information found on the ipp page.
 
The location field does not display the description information found on the ipp page.
 
iManager does not show a location or description  when managing a printer agent.

Status

Reported to Engineering

Additional Information

The reason for this discrepancy is that both the comment and  location field is using eDirectory to populate the information.  Whereas the "I" on the ipp page use the psm database to populate the same information. The updated iprint server rpm now changes the behaviour to pull the information from the psm database instead of eDirectory.