Error: "iPrint Client - Driver profile <Profile Name> is assigned to this printer and could not be found, failed to download or was corrupt"

  • 7007840
  • 08-Feb-2011
  • 29-Apr-2013

Environment

Novell iPrint for Linux
Novell Open Enterprise Server 2 (OES 2) Linux Support Pack 2

Situation

When installing a printer the following error is displayed:
Error: "iPrint Client - Driver profile <Profile Name> is assigned to this printer and could not be found, failed to download or was corrupt".
 
When managing a printer in iManager, the profile does not appear in the list of available profiles.
 
Unable manage printer driver profiles after a recreation of the printer manager database and a "/" is found in the name of the driver.
Error: Create Printer Driver Profile Failure
Error occurred configuring driver.
 

Resolution

If this problem occurs, the only way to resolve the issue is to delete the offending profiles and recreate them. However, to prevent it from happening again a new iprint-server rpm is required to write the XML file correctly.
 
If the settings pertaining to that specific profile are not documented, then visit a workstation with the printer installed and document the settings to use for creating the new profile.  Create the profile with the same name to keep the associations to the printer agents.
 
 
 
 
 

Status

Reported to Engineering

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