SecureLogin incorrectly regarded as a threat by virus scanning utility

  • 7007827
  • 07-Feb-2011
  • 26-Apr-2012

Environment

Novell SecureLogin 7.0
Virus scanning software installed

Situation

Anti-Virus programs incorrectly label Novell SecureLogin (SSO) as a threat.
What files should be excluded from virus scans?

Resolution

Although not all virus scanning software negatively interacts with SecureLogin, some software packages require certain files / locations be excluded to ensure smooth SecureLogin operation. 

The locations are:

c:\Program Files\Java\<Java version>\lib\ext\javasso.jar
c:\Program Files\Java\<Java version>\lib\ext\xbean.jar
c:\Program Files\Novell\SecureLogin\<all securelogin .exe at this location>
..\system32\NLDAPlgn.exe
..\system32\wsaccscmp.exe
..\system32\wsaccsvc.exe
..\system32\nswpolicyeditor.exe
..\system32\nswqll.exe
..\system32\swlock.exe
C:\Program Files\Novell\SecureLogin\Desktop Automation Services\*.exe









Additional Information

Depending on your preferred virus scanning utility, any or all of the above exceptions may or may not to be made.