Empty drop-down list in a list control of an Admin Defined Field (ADF) when editing the Detailed Hardware/Software Inventory details of a device

  • Document ID:7007808
  • Creation Date:05-Feb-2011
  • Modified Date:27-Apr-2012
    • Micro Focus Products:
      ZENworks Configuration Management

Environment

Novell ZENworks 10 Configuration Management with Support Pack 3 - 10.3 Inventory
Novell ZENworks 10 Configuration Management with Support Pack 3 - 10.3 ZENworks Control Center - ZCC

Situation

Editing the Detailed Hardware/Software Inventory details of a device within ZCC
 
Selecting the list control of an Admin Defined Field (ADF) containing a pre-populated list of values, an empty drop-down list is seen

Resolution

A fix for this issue is included in ZENworks 11, see KB 7006995 "ZENworks 11 - information and updates" which can be found at https://www.novell.com/support
 
For ZCM 10.3: This is fixed in version 10.3.2 - see KB 7007237 "ZENworks Configuration Management 10.3.2 - update information and list of fixes" which can be found at https://www.novell.com/support