Devices are forced to enter a password with both Letters and Numbers though it was not selected

  • Document ID:7007795
  • Creation Date:04-Feb-2011
  • Modified Date:10-Dec-2013
    • Micro Focus Products:
      GroupWise
      GroupWise Mobility Service

Environment

Novell Data Synchronizer Connector for Mobility
Novell Data Synchronizer Mobility Pack Update 3

Situation

Devices are forced to enter a password with both Letters and Numbers though it was not selected
"Require Both Letters and Numbers" get automatically selected in Mobility Connector settings

Resolution

When "Enable Device Security Policy" is selected for the very first time and all other options are deselected and "Save Custom Settings" is selected, "Require Both Letters and Numbers" get automatically selected. This can be seen if the page is refreshed. This has been reported to Engineering. 

Workaround Steps:
The options of Device Security Policy take effect as soon as "Save Custom Settings" are selected. To be on the safer side, please follow the steps listed below
  1. Login to WebAdmin "https://IPAddress:8120".
  2. Shut down the Mobility Connector.
  3. Click the Mobility Connector (mobility).
  4. In Connector Settings, put a check mark on "Enable Device Security Policy".
  5. The options that are not needed, check and uncheck them just to be sure that it is written in the XML file properly.
  6. Do the same for the options that are needed and toggle it atleast 1-2 times.
  7. Click Save Custom Settings.
  8. Click Home button on the WebAdmin.
  9. Click the Mobility Connector again (mobility).
  10. In Connector Settings, confirm the options.
  11. Click Home button on the WebAdmin.
  12. Start the Mobility Connector.

Status

Reported to Engineering