Universal Printer Driver takes over 4 minutes to install

  • 7007782
  • 04-Feb-2011
  • 26-Apr-2012

Environment

Novell iPrint for Linux
Novell iPrint Client for Windows 5.56
Novell Open Enterprise Server 2 (OES 2) Linux Support Pack 2
HP Universal Print Driver
Lexmark Universal Printer Driver

Situation

If the short install name feature is used, installing a printer agent with an associated Universal Printer Driver (UPD) to a Windows 7 workstation will take 4-5 minutes to install. If the word "DEFAULT" is used for the short install name,  the printer installs quickly.

Resolution

This issue is fixed in the iPrint client for Windows version 5.60 or newer.

Additional Information

To learn more about the Short Install Name feature please see TID 7003076.

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