Environment
Novell Access Manager 3.1 Linux Novell Identity Server
Novell Access Manager 3.1 Linux Access Gateway
Novell Access Manager 3.1 Access Administration
Situation
One LAG in the cluster when accessed gave access problems.
When customer compared the config.xml of the working against the non working LAG they identified inconsistency.
The non working LAG had additional info which the working LAG did not have.
When customer compared the config.xml of the working against the non working LAG they identified inconsistency.
The non working LAG had additional info which the working LAG did not have.
Resolution
They wanted to modify the config.xml file directly to remove the extra lines.
They where dis-advised to modify the config.xml file directly.
All changes should be done via the administration console, only in special cases with help of NTS support inconsistency can be fixed by modifying the config store directly.
In this case the customer was advised to remove the problem LAG from the cluster and to bring it back in.
This fixed the inconsistency issue.
They where dis-advised to modify the config.xml file directly.
All changes should be done via the administration console, only in special cases with help of NTS support inconsistency can be fixed by modifying the config store directly.
In this case the customer was advised to remove the problem LAG from the cluster and to bring it back in.
This fixed the inconsistency issue.